Every Asterion tool in one place — the operational software that runs distribution, and the portals that connect partners and customers to it.
The operational core. Capture stock against customer POs, file serial numbers, track 12/24/36-month warranties, and run the full returns workflow — barcode-driven RMA numbers, warranty checks and printable RMA & stock-release documents. Runs on Windows 11, no install.
Open platformA dedicated space for resellers and integrators to place orders, check availability, download authorisation letters and manage their account. Sign in, or request partner access.
Partner loginThe complete Aratek range as a branded, email-ready PDF catalogue — every device family, sorted by type, with Asterion as the master importer. Ideal for sharing with procurement.
Download PDFEnter a device serial to confirm its warranty status — in warranty, expiring soon, or expired — based on the original supply date and cover period.
Check a serialRaise a support ticket or a return request. We validate warranty, issue an RMA number, and track the device through repair, replacement or credit.
Log a requestAccess is role-based. Staff operate the internal platforms; partners and clients get scoped access on request, approved by an administrator.
Full control of stock, returns, warranties and users. Approve access requests and grant permissions per area.
Operate the areas they're granted — intake, RMA desk, warranty tracking — without user-management rights.
Request access to log RMAs and track their own devices and statuses — scoped to their account only.